Customer Success Manager

About the role

Manager to ensure our enterprise and institutional clients maximize the value, adoption, and ROI of their decision intelligence investments. You will own the post-sale customer relationship, driving user retention and expansion.

What you'll do

• The post-sale onboarding journey, moving enterprise users from initial
• Deployment to active platform democratization within days
• As a strategic advisor, helping clients establish their internal AI
• Skilling academies using the Rubiversity framework to future-proof their
• Monitor platform health metrics, resolve adoption roadblocks, and identify

What you need

• 4–5 yrs of experience
• Customer success
• Communication
• Any graduate