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Customer Success Operations Coordinator (Non-IT, Remote)

Cloverleaf Care·Remote

Pay not stated3–6 yrsFull-timeRemote

Read from the company's own careers page; you apply on their site.

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About the role

This position follows US day shift hours: 9pm - 6am Indian Standard Time, Monday to Friday . This is a work from home role.

What you'll do

  • Answer phone calls and deliver excellent customer service
  • Coordinate daily caregiver schedules and healthcare worker activities
  • Staff client visits by matching the best caregiver with each client
  • Support caregiver screening and hiring workflows
  • Manage the service delivery platform according to company standards

What you need

  • 3–6 yrs of experience
  • Customer success
  • Customer service
  • Problem solving
  • Voice process
  • Any graduate

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