Customer Support Specialist
Workers Town·Kochi
- Can I apply
- Needs Diploma · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Workers Town's own site
Early: posted 5 h ago on their own site
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About the role
Source and train technicians by teeing up with target colleges Conduct classroom and on the job trainings for technicians Mentor and guide technicians to enhance productivity Ensure zero defect execution of home connect activity Drive home connect installation and fault repair related SLA Ensure adherence to processes as per company defined SLAs
What you'll do
- Source and train technicians by teeing up with target colleges
- Conduct classroom and on the job trainings for technicians
- Mentor and guide technicians to enhance productivity
- Ensure zero defect execution of home connect activity
- Drive home connect installation and fault repair related SLA
What you need
- 5–8 yrs of experience
- Communication
- B.Tech or B.E. or Diploma
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