highlisted

Customer Success Team - Executive - TIO: AAVA Transformation Programs - Offshore(1)

Iaheme·Bengaluru

Pay not statedJunior levelFull-time

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About the role

Customer Success Manager Responsibilities - Build strong relationships with customers and act as their trusted advisor throughout their lifecycle. - Drive onboarding, training, and adoption of the product or solution. - Monitor customer health scores and proactively address risks of churn. - Conduct regular check-ins and business reviews to ensure client satisfaction. - Collaborate with sales, support, product, and engineering teams to ensure customer feedback is heard and acted upon. - Identify…

What you need

  • Customer success
  • CRM
  • Sales
  • Upselling
  • Cross-selling
  • Problem solving
  • BBA

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