Customer Support Associate

About the role

Handle customer queries and provide accurate information related to the assigned process. Assist customers with their concerns and provide appropriate solutions. Handle customer requests related to the Kaya and Cab processes. Understand customer requirements and resolve issues in a professional manner.

What you'll do

• Handle customer queries and provide accurate information related to the assigned process
• Assist customers with their concerns and provide appropriate solutions
• Handle customer requests related to the Kaya and Cab processes
• Maintain accurate records of customer interactions and update information in the system
• Follow company policies, process guidelines, and quality standards

What you need

• Open to freshers
• Customer service
• Customer success
• Product knowledge
• Communication
• Any graduate

What you get

• ₹1.8 L–₹2 L a year