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Customer Support Associate - Level 1 (Apprenticeship)

Arcatron Mobility·Pune

₹15k–₹20k a monthFresherApprenticeship
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About the role

Handle inbound and outbound customer calls with professionalism and empathy. Provide accurate information regarding products, services, and policies. Record and update customer interactions in the CRM system. Assist in resolving basic queries and escalate issues when required. Ensure clear communication in Hindi and English at all times.

What you'll do

  • Handle inbound and outbound customer calls with professionalism and empathy
  • Provide accurate information regarding products, services, and policies
  • Record and update customer interactions in the CRM system
  • Assist in resolving basic queries and escalate issues when required
  • Ensure clear communication in Hindi and English at all times

What you need

  • Customer service
  • CRM
  • Communication
  • Any graduate

What you get

  • ₹15k–₹20k a month

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