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Customer Support Associate - Level 1 (Apprenticeship)

Avanse Financial Services·Mumbai

₹12k–₹15k a monthFresherApprenticeship
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About the role

Customer Support Associate - Level 1 (Apprenticeship) at Avanse Financial Services. Direct Customer Communication.

What you'll do

  • IV. Maintain the relationship and ensure the customer is engaged and connected and position the company as a partner during challenging times. Also ensure we get resumes…
  • Digital Profile Management & Data Enrichment
  • I. Proactively check and analyze customer social media profiles and other relevant professional networking sites to obtain the latest information
  • II. Use gathered professional data to identify potential upsell/cross-sell opportunities or flag accounts for enhanced support based on shifts in their career or company…

What you need

  • Customer service
  • Communication
  • Upselling
  • Cross-selling
  • Any graduate

What you get

  • ₹12k–₹15k a month

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