Customer Support Associate

About the role

As a Customer Support Associate, you will be the first point of contact for customers, assisting them with inquiries and resolving issues. Handling incoming calls, emails, and chat support, your main goal will be to ensure customer satisfaction at all times. This position is ideal for individuals who thrive in a fast-paced environment and enjoy interacting with people.

What you'll do

• Assist customers with inquiries via phone, email, and chat
• Resolve customer issues and provide appropriate solutions
• Maintain accurate records of customer interactions
• Collaborate with team members to improve customer service processes

What you need

• Customer service
• CRM
• Communication
• Chat support
• Diploma