Customer Support Executive

About the role

Make outbound calls to prospective customers and explain available Channel Partners Understand customer requirements and provide suitable loan options. Explain loan eligibility, documentation and application procedures. Generate customer interest and convert enquiries into applications. Coordinate with internal sales and operations teams for case processing.

What you'll do

• Make outbound calls to prospective customers and explain available Channel Partners
• Generate customer interest and convert enquiries into applications
• Coordinate with internal sales and operations teams for case processing
• Maintain daily calling reports and update customer details in the CRM/MIS
• Achieve daily and monthly calling and business targets

What you need

• 0–2 yrs of experience
• Customer service
• Problem solving
• CRM
• Voice process
• Channel sales
• Sales
• B.Com

Good to have

• MIS reporting

What you get

• ₹15k–₹25k a month