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Customer Support Executive

Jobs at Olyv·Bengaluru

₹5 L–₹6 L a year0–2 yrsFull-time
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About the role

Customer Support Executive at Jobs at Olyv. Conduct Video KYC Calls / Review the Call: Manage face-to-face video calls with customers to conduct Video KYC processes for identity verification / To audit the call….

What you'll do

  • Conduct Video KYC Calls / Review the Call: Manage face-to-face video calls with customers to conduct Video KYC processes for identity verification / To audit the call…
  • Verify Customer Documents: Review and verify the customer’s identity documents during the video call
  • Resolve Customer Queries: Address customer queries during the VKYC process and provide assistance in a professional and friendly manner
  • Update Records: Accurately document customer details and VKYC outcomes in the company's systems and databases

What you need

  • 0–2 yrs of experience
  • Customer service
  • CRM
  • KYC
  • Communication
  • Any graduate

What you get

  • ₹5 L–₹6 L a year

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