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Customer Support Executive

Renee Cosmetics·Ahmedabad

₹15k–₹27k a month0–5 yrsFull-time
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About the role

Customer Support Executive at Renee Cosmetics. Customer Inquiries Handling.

What you'll do

  • Respond to customer inquiries via multiple communication channels (phone, email, live chat, social media, etc.)
  • Provide accurate and timely information about products, services, or processes
  • Assist customers in navigating the company’s website, troubleshooting technical issues, or clarifying product details
  • Address and resolve customer complaints or concerns in a professional and empathetic manner
  • Identify the root causes of customer issues and escalate more complex problems to higher-level support teams or management

What you need

  • 0–5 yrs of experience
  • Customer service
  • CRM
  • Chat support
  • Communication
  • Any graduate

What you get

  • ₹15k–₹27k a month

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