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Customer Support Executive

Rojgar Group·Navi Mumbai, Mumbai

Pay not stated3–6 yrsFull-time
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About the role

Customer Support Executive at Rojgar Group. Act as the first line of support for solving customer queries.

What you'll do

  • Act as the first line of support for solving customer queries
  • Make outbound calls to manage customer appointments with the experts
  • Refer customer grievances or special requests to designated departments for further investigation
  • Follow up to ensure that appropriate actions are taken on customer requests
  • Keep records of customer interactions, details of inquiries, and complaints, as well as actions taken

What you need

  • 3–6 yrs of experience
  • Customer service
  • Voice process
  • Any graduate

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