Customer Support - International Business

About the role

We are seeking a dedicated Customer Support professional with 1-3 years of experience in the Common Support department to join our International Business team. The ideal candidate will have a passion for providing exceptional customer service and resolving inquiries from a global customer base.

What you'll do

• Responding to customer inquiries via phone, email, and chat in a timely and professional manner
• Providing product information, troubleshooting assistance, and resolving customer issues
• Collaborating with internal teams to escalate complex issues and ensure timely resolution
• Maintaining accurate records of customer interactions and transactions
• Identifying opportunities for process improvement and customer satisfaction

What you need

• 1–3 yrs of experience
• Customer service
• CRM
• Troubleshooting
• Product knowledge
• Problem solving
• MS Office
• Any graduate

What you get

• ₹2.8 L–₹4.2 L a year