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Customer Support Officer.Client Experience and Conduct Group-Customer Service

Mashreq Careers·Bengaluru

Pay not stated1–3 yrsFull-time
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About the role

To delight internal and external customers over the phone ( inbound & outbound -call back)

What you'll do

  • Interact with customers over the phone to understand their banking needs
  • Provide excellent customer service to achieve customer loyalty
  • Resolve problems over the telephone

What you need

  • 1–3 yrs of experience
  • Customer service
  • Sales
  • Communication
  • B.Com

Good to have

  • Root cause analysis

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