Care Services Manager
Nokia·Chennai
- Can I apply
- Open to any education · Mid level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Nokia's site: account needed, ~10–15 min
Early: posted 5 h ago on their own site
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About the role
As a Customer Support Specialist, you will serve as the first point of contact for our clients, addressing their inquiries and ensuring their needs are met promptly. This role is ideal for individuals who thrive in a fast-paced environment and have a passion for helping others. You will manage customer issues, offer effective solutions, and maintain high levels of customer satisfaction.
What you'll do
- Respond to customer inquiries via phone and email
- Resolve customer complaints and issues
- Document and track customer interactions
- Collaborate with other departments to improve customer service
What you need
- 1–4 yrs of experience
- Customer service
- CRM
- Communication
- Any graduate
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