Customer Support Specialist

About the role

This position focuses on resolving inquiries and providing effective solutions promptly. Ideal candidates will have a passion for helping others and possess strong problem-solving skills. This hybrid role offers the flexibility to work from the office in Connaught Place or remotely, fostering a dynamic team environment that prioritizes customer satisfaction and continuous improvement.

What you'll do

• Respond to customer inquiries and provide solutions
• Maintain accurate customer records and documentation
• Collaborate with team members to enhance service delivery
• Provide feedback on customer interactions to improve processes

What you need

• Customer service
• CRM
• Communication
• Any graduate