Customer Support Executive
Workers Town·Ahmedabad
- Can I apply
- Open to any education · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Workers Town's own site
Early: posted 7 h ago on their own site
Customer Support Team Leader
Alliance Recruitment Agency·Ahmedabad
Pay not statedSenior levelFull-time
Read from the company's own careers page; you apply on their site.
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About the role
Key ResponsibilitiesLead, supervise, and manage the customer support teamHandle customer escalations and resolve complex issues in a timely mannerMonitor team performance and ensure high service quality standardsTrack and analyze key performance indicators (KPIs) such as response time and resolution timeTrain, mentor, and support team members to enhance productivity and performanceEnsure smooth handling of customer interactions across calls, emails, and chat channelsMaintain CRM systems and…
What you need
- Customer service
- CRM
- Escalation handling
- Data entry
- Problem solving
- Any graduate
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