Dark Store Manager, Malad

About the role

We're looking for a talented Store Manager - Dark Store Operations Incredible opportunity to work in the Operations team at a high-growth quick commerce startup to drive meaningful impact. This is a high-pressure, zero-handholding, unstructured environment, where no task is beneath you if it moves the mission forward.

What you'll do

• Help oversee 30-Min/60-Min Delivery operations across multiple dark stores in Malad, Mumbai
• Manage all dark store/delivery fleet teams along with the launch of new dark stores across Malad, Mumbai, as per the expansion plan
• Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement
• Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs
• Oversee weekly audits and daily MIS reporting to Management

What you need

• 2–4 yrs of experience
• Team management
• Warehouse operations
• Last-mile delivery
• Inventory management
• Store operations
• Employee engagement
• Any graduate

Good to have

• SOP writing
• MIS reporting