Delivery Assurance Consultant

About the role

Bangalore - AEPL (Prestige Blue Chip), Karnataka, India Define and track software quality metrics, manage deviations, ensure compliance, conduct audits, and oversee QA KPIs to drive continuous performance improvement. Maintain complaint/non-conformance processing, monitor risk, analyze problem logs, and apply best practices in development, testing, version control, and defect management.

What you'll do

• Conduct auditing/assessments across SDLC processes and provide process improvement recommendations
• Define and track software quality metrics, manage deviations and investigations, ensure compliance, conduct audits and oversee other QA KPIs
• Ensure adherence to quality assurance standards and focus on continuously improving the performance in the engagements Strategic Quality Planning
• Drive Root cause analysis and enable the teams to focus on effective preventive and correction actions
• Work along with other functions and units in driving the quality excellence at organization level

What you need

• 9–12 yrs of experience
• Reporting
• Audit
• Compliance
• Root cause analysis
• Bug tracking
• Any graduate

Good to have

• ITIL
• Six Sigma
• Lean