Delivery Manager Operations - English & Exams

About the role

The position offers two days off per week, which may not always fall on weekends. Flexibility and adaptability to a continuous shift-based environment are essential. There is no hybrid work arrangement for this position, and it requires working onsite five days a week

What you'll do

• Work Schedule: This is a 24/7 on-site role with rotating shifts, including night shifts
• Training & Assessment Requirement
• Support, coaching, and reassessment opportunities will be provided where applicab
• Responsible for leading and managing end-to-end Finance Operations service delivery to ensure it is efficient, scalable
• Lead end-to-end delivery of Finance Operations services, defining and implementing service delivery frameworks covering staffing, scheduling and utilisation

What you need

• 7–13 yrs of experience
• Reporting
• MIS reporting
• Accounts receivable
• Team management
• Record to report
• Process improvement
• B.Com

Good to have

• Six Sigma
• ERP
• SAP
• ISO 27001
• Performance management
• Complaint handling