Deputy General Manager – Global Logistics and Customer Business

About the role

MBRDI is the largest engineering and digital hub for Mercedes-Benz outside headquarters, driving innovation across product development, operations, and customer experience.

What you'll do

• As Deputy General Manager – Global Logistics and Customer Business (GCSP@MBRDI), you will lead a team of professionals across logistics and customer business functions
• Driving transformation for Global Logistics business covering Inbound, Outbound, Warehouse and Transport Management, Claims & Returns
• Driving ownership with respect to Customer Business in terms of Product Management and end-to-end spare parts availability strategy, ensuring optimal service levels
• Collaborating with various GCSP teams, regional logistics centers and hubs, market organizations to align strategies and execution
• Executing the future roadmap for Global Logistics and Customer Business, including Process Redesign, Automation, AI-driven efficiency measures and smart solutions

What you need

• 15–20 yrs of experience
• Logistics
• Customer service
• Demand planning
• Sales
• Machine learning
• Communication
• MBA or B.Tech or B.E.