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Deputy Manager - Collections

Mettler Toledo·Mumbai

Pay not stated4–5 yrsFull-time
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About the role

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What you'll do

  • Lead and manage a team of approximately 20 collectors responsible for driving
  • Collections and reducing outstanding accounts receivable balances
  • Stakeholders, ensuring effective communication and relationship management
  • Across multiple business units
  • Operations, including both voice and email-based engagement models

What you need

  • 4–5 yrs of experience
  • Collections
  • Customer service
  • Accounts receivable
  • Escalation handling
  • Communication
  • Root cause analysis
  • B.Com or MBA

Good to have

  • SAP
  • Cash flow
  • MIS reporting
  • Internal controls

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