Desktop Support Engineer - Chennai - GCR

About the role

Desktop Support Engineer - Chennai - GCR at Getinz Techno Services. Provide technical support to users via in-person, email, chat, and phone channels.

What you'll do

• Provide technical support to users via in-person, email, chat, and phone channels
• Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, peripherals, and network connectivity
• Install, configure, and maintain operating systems (macOS/Linux/Windows) and standard applications
• Manage user accounts, permissions, and access through Active Directory, M365, and other identity platforms
• Perform hardware upgrades, replacements, imaging, and deployment of new equipment

What you need

• 2–5 yrs of experience
• Active Directory
• Office 365
• Ticketing tools
• Linux
• Windows
• TCP/IP
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Firewalls
• Intune
• JIRA
• DLP
• Azure