Digital Account Management IC5

About the role

Account Management - Establishes and maintains customer engagements, and focuses on value of customer contact. Begins to develop contacts across lines of business. Conducts background research and investigates existing accounts customers. Captures key learnings about customers, history, and interest.

What you'll do

• Strategically identifies and qualifies business opportunities, leading them through the sales lifecycle to maximize customer engagement
• Collaborates with customer leaders and stakeholders to thoroughly analyze budget considerations and decisively align strategic priorities for investment with a…
• Strategically manages and proactively leads renewals and anniversaries for both enterprise agreement (EA) and cloud solution provider (CSP)
• Develops tailored renewal options that align with partners and customer business outcomes and licensing vehicle and supports others in the renewal process
• Seeks out opportunities to consolidate and drives cross- and upsells that are closely integrated with customer priorities and predicted outcomes

What you need

• 14–18 yrs of experience
• Sales
• Negotiation
• Client relationship
• Cross-selling
• Upselling
• Go-to-market
• BBA or B.Tech or B.E. or B.Sc or BCA

Good to have

• Customer success
• Microsoft Dynamics
• Tailoring