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Digital Customer Service Center Specialist in Supply Chain and Logistics Interface - Asst. Manager / Dy Manager

Bosch Group·Bengaluru

Pay not stated5–9 yrsFull-time
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About the role

Digital Customer Service Center Specialist - Supply Chain and Logistics Interface for IAM Channel who will contribute to a modern, customer-centric support hub within Bosch Mobility Aftermarket. The role combines hands-on customer support, process execution, and digital enablement to ensure high-quality service across multiple support channels while supporting process optimization and automation initiatives.

What you need

  • 5–9 yrs of experience
  • Customer service
  • Supply chain
  • Logistics
  • CRM
  • RPA
  • MS Office
  • MBA or BBA or B.Tech or B.E.

Good to have

  • Git
  • SAP SD
  • ERP
  • SAP
  • LLMs
  • Demand planning

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