Digital Relationship Executives

Teleperformance (TP)·Noida

Pay not statedFresherFull-time

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About the role

Relationship Executives needs to manage calls from Premium account holder customers regarding Banking Products, customer service problems and Generate Lead of Banking products like Personal Loan, Home Loan, General insurance, Credit card, Auto Loan etc.

What you'll do

Relationship Management - To develop and strengthen customer relationships through effective relationship management in accordance with the business goals
Client Outreach - Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs
Customer Service and Sales – Up selling, cross-selling, providing regular market information and updates to the customers
Extremely efficient servicing of requests to create a superior customer experience
Act as the Single Point of Contact for customer’s Banking