Director, Professional Services

About the role

Named a 2025 Gartner® Magic Quadrant™ Leader, we’re trusted by top companies in life sciences & pharma, aerospace & defense, high tech, and automotive to protect what matters most. Be part of a team that's redefining resilience on a global scale. But the real power behind Resilinc? Resilinc | Innovation with Purpose. Intelligence with Impact.

What you'll do

• Lead End-to-End Services Delivery
• Own delivery from solution scoping through implementation, customer acceptance, and adoption-ready handoff
• Ensure scope, technical dependencies, success criteria, timelines, and resource requirements are understood before customer commitments are finalized
• Drive faster time-to-value, predictable deployment, and clear accountability for program completion
• Personally engage in the most strategic and complex customer programs and act as the senior Services executive for critical customer engagements

What you need

• 10–18 yrs of experience
• Databricks
• LLMs
• Sales
• Customer success
• Roadmapping
• Communication
• Any graduate

Good to have

• Snowflake