DM-Ops-Claims (Thane )

About the role

The role is responsible for settlement of all claims for assigned verticals & to either process or repudiate as per set guidelines and close within defined TAT.

What you'll do

• KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Processing & Monitoring of Indemnity and Fixed Benefit Claims 1. Monitor…
• Appropriate & timely resolution of escalations
• Monitor Claims Team Performance metrics KRA2 Address queries / complaints 1. Address queries from Customers, Intermediaries, Sales, other departments within defined TAT
• Respond to Claims queries coming from the Company, Audit Training / BCP / Risk, Review, MIS / Compliance KRA3 Facilitate training: Self
• Update and provide guidance to the New Joinees about the Internal as well as external processes KRA4 Proactive Claims Calling Intelligence Proactive Claims Calling:…

What you need

• Claims processing
• MIS reporting
• Sales
• Audit
• Compliance
• Any graduate