Domain Expert

About the role

We are looking for a proactive and detail-oriented Domain Expert – Life & Health to oversee the multiple teams responsible for processing L&H & US Insurance. The role will involve domain management, trainings, quality monitoring, process compliance, and liaising with stakeholders to process claims, team productivity, and alignment with client-specific requirements.

What you'll do

• Provide expert guidance on Life & Health products : Term/Whole/UL Life, Group Health, Medicare/Medicaid, ACA plans, Disability, Critical Illness, Supplemental Health
• Define and validate business requirements for system enhancements, automation, and digital transformation
• Collaborate with actuarial, compliance, operations, IT, and product teams to ensure alignment
• Analyze operational and claims data to identify trends, risks, and improvement opportunities
• Review policy forms, customer communications, and process documentation for accuracy and compliance

What you need

• Underwriting
• Actuarial
• Compliance
• Insurance
• Reporting
• Chartered Accountant

Good to have

• Lean