DT Business Partner Commercial and Customer Solutions

About the role

Digital Technology Digital Partner with India CIO and leadership team to establish DT vision and objectives to enable BU's goals, ensure collaboration between BRMs, COEs and Shared Services teams guaranteeing strategic value delivery through programs and in compliance with Carrier organizational DT policies.

What you'll do

• Support the vision and goals through functional leadership : Study global best practices in HVAC Manufacturing industry and develop an impactful IT and product strategy…
• Handling change management and Business / Functional stake holders influencing and alignment from initiation of projects and guide on business benefits to Cross…
• Create and manage IT organization with People and technology focus : Ensure the optimum staffing and skills levels for the DT function (Both Direct and or Indirect…
• Ideate and envision technology backbone : Ideation and envisioning of complete technology backbone for existing business throughput maximization both on business and…
• Ideate and spearhead new product development : Own up user journeys and map technology interventions in order to create an enhanced customer experience as well as…

What you need

• 7–13 yrs of experience
• CRM
• Customer service
• HVAC
• Product strategy
• User flows
• SOP writing
• B.Sc or B.Tech or B.E. or BCA

Good to have

• SAP
• SAP HANA
• IoT