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Dy. Manager -Customer Care

Mahindra & Mahindra·Chakan, Pune

Pay not stated5–10 yrsFull-time

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About the role

Product Quality improvement.Warranty cost reduction.Effective Implementation of Service Support Tools.Technical Service Bulletin release.PRC Management - Process Improvement. Concern based field / Dealer visit for JI.Warranty failed parts analysis. Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile

What you need

  • 5–10 yrs of experience
  • Customer service
  • Root cause analysis
  • Communication
  • B.Tech or B.E. or Diploma

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