EDI Axway Support Specialist

About the role

Are you passionate about keeping critical systems running smoothly and ensuring seamless communication between business partners? Do you thrive in a fast-paced environment where every incident resolved and change implemented makes a tangible impact? If so, we’re looking for you to join our EDI Axway Support team!

What you'll do

• Monitor and respond to EDI-related incidents promptly to minimize downtime
• Analyze and troubleshoot issues within Axway systems, ensuring root cause analysis is performed and documented
• Escalate critical issues to appropriate teams while maintaining ownership until resolution
• Implement EDI configuration changes, partner setups following established change control processes
• Collaborate with stakeholders to ensure changes are tested and deployed with minimal disruption

What you need

• 5–9 yrs of experience
• CRM
• ITIL
• MS Office
• Salesforce
• IAM
• SOX
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Oracle Database
• ERP
• SAP
• Safety management
• Ansible
• Puppet