Elite Banker-Inbound BRANCH BANKING 0466 2043 1097866

Kotak Mahindra Bank·Maharashtra

Pay not statedJunior levelFull-time

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About the role

Handle non-transactional servicing tasks such as audit support and reconciliation of branch accounts. Resolve customer queries efficiently and professionally. Identify and capitalize on business opportunities sensed during customer interactions. Deliver a high-quality customer experience to encourage retention and positive word-of-mouth.

What you'll do

Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products
Act as a backup to the Personal Banker during peak hours or absences
Handle non-transactional servicing tasks such as audit support and reconciliation of branch accounts
Resolve customer queries efficiently and professionally
Identify and capitalize on business opportunities sensed during customer interactions