Team Lead , AMXL FC
Amazon·Chennai
- Can I apply
- Open to any education · 1–4 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Amazon's site: account needed, ~10–15 min
Early: posted 4 h ago on their own site
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About the role
Handle high-value and ProSupport customer cases. Resolve complex mesh and advanced networking configurations. Provide expert-level troubleshooting and guidance. Promote NETGEAR mobile apps and premium services. Ensure high-quality documentation and escalation to L2/L3 as required
What you'll do
- Handle high-value and ProSupport customer cases
- Resolve complex mesh and advanced networking configurations
- Provide expert-level troubleshooting and guidance
- Ensure high-quality documentation and escalation to L2/L3 as required
What you need
- 1–3 yrs of experience
- Customer service
- Voice process
- Communication
- Any graduate
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