Team Lead , AMXL FC
Amazon·Chennai
- Can I apply
- Open to any education · 1–4 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Amazon's site: account needed, ~10–15 min
Early: posted 3 h ago on their own site
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About the role
Support customers with advanced home networking configurations. Assist with mesh, extender, and powerline adapter setups. Resolve complex networking and performance issues. Confirm product behavior and implement corrective actions. Promote NETGEAR mobile applications. Ensure accurate case documentation and escalation handling.
What you'll do
- Support customers with advanced home networking configurations
- Assist with mesh, extender, and powerline adapter setups
- Resolve complex networking and performance issues
- Ensure accurate case documentation and escalation handling
What you need
- 1–2 yrs of experience
- Customer service
- Voice process
- Communication
- Escalation handling
- Any graduate
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