Care Services Manager
Nokia·Chennai
- Can I apply
- Open to any education · Mid level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Nokia's site: account needed, ~10–15 min
Early: posted 15 h ago on their own site
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About the role
Respond promptly, courteously, and knowledgeably to technical support inquiries Provide top-tier support to all customers with a goal of first call resolution Educate customers on system installation/use, and assist in troubleshooting Utilize prior customer support experience to enable customer success and happiness
What you'll do
- Respond promptly, courteously, and knowledgeably to technical support inquiries
- Provide top-tier support to all customers with a goal of first call resolution
- Educate customers on system installation/use, and assist in troubleshooting
What you need
- 1–5 yrs of experience
- Customer service
- Customer success
- Voice process
- Problem solving
- Any graduate
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