Enrollment/ Billing Associate Representative

About the role

In the Premium or Enrollment Associate Representative role, you will be responsible for providing world class customer service to our clients. You will interact regularly with internal and external customers and partners (brokers, third party vendors) as it relates to client invoicing, account reconciliation and collections or enrolling customers.

What you'll do

• Be responsible for providing world class customer service to our clients
• Manage assigned portfolio of client accounts
• Perform tasks related to collections processes and procedures
• Perform tasks related to review of client AR for preparation of necessary adjustments/disbursements to submit to processing team
• Research/respond to billing or payment inquiries within established turnaround times. Escalate issues as needed

What you need

• Open to freshers
• Billing
• Accounts receivable
• Reconciliation
• Collections
• Data entry
• Compliance
• Any graduate

Good to have

• Excel
• MS Office