Enterprise Applications Specialist

About the role

We are seeking an experienced Enterprise Applications Specialist with 5+ years of hands-on technical experience implementing, configuring, developing, integrating, and administering enterprise applications. The role will manage platforms including Zoho, Freshservice, Jira, and ERP systems.

What you'll do

• Manage platforms including Zoho, Freshservice, Jira, and ERP systems
• Own the technical administration and implementation of enterprise applications including Zoho, Freshservice, Jira, ERP, and other internal business systems
• Configure and customize applications directly, including workflows, forms, fields, roles, permissions, automation, reports, and other platform capabilities
• Develop code, scripts, extensions, or platform-specific solutions as needed for customization, automation, integration, and issue resolution
• Design, implement, maintain, and troubleshoot integrations between enterprise applications using APIs and supported integration mechanisms

What you need

• 5–9 yrs of experience
• ERP
• JIRA
• Communication
• SOP writing
• B.Tech or B.E. or B.Sc or BCA

Good to have

• CRM
• HRMS