Executive

About the role

As an Executive in our Outbound team, you will play a vital role in driving our campaign goals and enhancing customer satisfaction. Your primary responsibility will be making outbound calls to leads and customers, providing them with the information they need and ensuring a positive experience. This role is perfect for someone who thrives in a fast-paced environment and enjoys building connections with clients.

What you'll do

• Play a vital role in driving our campaign goals and enhancing customer satisfaction
• Make outbound calls to leads and customers based on campaign strategies and goals
• Act as the primary point of contact for customers, ensuring a high level of service and satisfaction
• Handle customer inquiries, provide accurate information, and resolve complaints in a timely manner
• Maintain a positive and professional attitude throughout customer interactions

What you need

• 20–30 yrs of experience
• Voice process
• Communication
• Diploma

Good to have

• CRM
• Customer service
• Sales