Executive

About the role

As an Executive in our CLM Domestic Diversified | Outbound department, you will play a vital role in representing Digitide Solutions Limited and delivering an exceptional customer experience. Your primary responsibility will be to act as the primary point of contact for customers, providing timely and accurate support and resolving their inquiries and concerns.

What you'll do

• Play a vital role in representing Digitide Solutions Limited and delivering an exceptional customer experience
• Be the face of our company, ensuring that our customers receive the highest level of service and satisfaction
• Handle customer inquiries and provide accurate information via phone, email, and live chat
• Resolve customer complaints and issues in a timely and professional manner
• Maintain a high level of customer satisfaction by ensuring prompt response and effective problem-solving

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Chat support
• Data privacy
• Problem solving
• Diploma