Executive

About the role

As an Executive, you will play a vital role in managing and guiding a team of Customer Service Associates. Your primary focus will be to ensure the team provides excellent customer service, handles inquiries, and resolves issues effectively. Lead and manage a team of Customer Service Associates, providing guidance and support.

What you'll do

• Play a vital role in managing and guiding a team of Customer Service Associates
• Also be responsible for maintaining a positive and productive work environment, motivating your team, and driving continuous improvement
• Lead and manage a team of Customer Service Associates, providing guidance and support
• Ensure the team delivers exceptional customer service, meeting and exceeding customer expectations
• Handle complex customer inquiries and escalate issues as needed, maintaining a high level of professionalism

What you need

• 1–4 yrs of experience
• Customer service
• Communication
• Any graduate