Executive

About the role

As an Executive in the CLM Domestic BFSI team, you will play a vital role in our back-office operations. Your primary focus will be on delivering exceptional customer service and support, ensuring a positive and efficient experience for our clients. You will be the first point of contact for customers, handling inquiries, providing information, and resolving issues with a high level of professionalism and empathy.

What you'll do

• Play a vital role in our back-office operations
• Be the first point of contact for customers, handling inquiries, providing information, and resolving issues with a high level of professionalism and empathy
• Handle customer inquiries and provide accurate, timely responses
• Resolve customer issues and complaints, ensuring a satisfactory resolution
• Build and maintain positive relationships with customers, fostering trust and loyalty

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Communication
• Diploma