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Executive

EXL·Gurugram

Pay not stated20–30 yrsFull-time
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About the role

Executive at EXL. Monitor customer accounts to identify overdue payments.

What you'll do

  • Monitor customer accounts to identify overdue payments
  • Contact customers via phone, email, or written communication to collect outstanding dues
  • Negotiate payment plans and settlement options when required
  • Maintain accurate records of customer interactions and payment status
  • Follow up consistently on promised payments

What you need

  • 20–30 yrs of experience
  • Financial statements
  • Excel
  • LLMs
  • Customer service
  • Data analysis
  • Compliance
  • Any graduate

Good to have

  • CRM

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