Executive - OSM Support HUB

About the role

Contribute to smooth running of day-to-day operations in BAU in accordance with the Risk Management Plan, being in line with the agreed objectives & meeting set SLAs with high accuracy.

What you'll do

• End to end management of test cycle completions IOC & IOC+P
• 0% tolerance, deviation to any laid down processes
• Ensure adherence to quality standards as defined by IELTS Manuals of Procedure and any IELTS Australia directives
• Internal Communication of IELTS Volume
• LIVE test support for VCS test

What you need

• Customer service
• MS Office
• Communication
• Reconciliation
• Any graduate