FBS Customer Care Representative/Policy Support Representative - November Cohort

Capgemini·Pune

Pay not stated1–3 yrsFull-time

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About the role

Handles customer and agent inquiries through chat and back-office alert processing Assists with moderately complex insurance issues Delivers exceptional service while ensuring compliance with legal requirements Communicates via chat while navigating multiple internal systems Receives and responds to inquiries on insurance matters

What you need

1–3 yrs of experience
Customer service
Voice process
Underwriting
Any graduate

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