Application Support Engineer
Accenture·Hyderabad
- Can I apply
- Open to any education · 7.5–14 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Accenture's site: account needed, ~10–15 min
Read from the company's own careers page; you apply on their site.
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Respond to and document incoming support requests via phone, email, or ticketing system. - Troubleshoot and resolve basic hardware, software, network and user access related issues. - Escalate complex problems to higher-level support as needed. - Guide users through step-by-step solutions and provide clear instructions. - Log all interactions, resolutions, and follow-up actions in the service management system. - Adhere to established service desk procedures and performance objectives. -…
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