Financial Business Analyst 02– Order Management / Quote-to-Order

About the role

As a Business Analyst in Customer Entitlement Services, you will research customer inventories, prepare accurate license entitlements, and help improve the processes that support customer orders. You will work with Sales, Deal Management, Finance, Pricing, and Data Migration, communicate with requesters, and identify opportunities to simplify work through automation.

What you'll do

• Work with Sales, Deal Management, Finance, Pricing, Data Migration, and PRG to resolve entitlement needs and help process customer orders efficiently
• Serve as a primary contact for process inquiries, clarify requester requirements, and deliver requested entitlement summaries within agreed timelines
• Analyze volumes and trends, apply analytical and statistical rigor to complex problems, and report findings that support management decisions and process improvement
• Independently build comprehensive customer entitlements with attention to the potential effects of licensing decisions on revenue, billing, and terminations

What you need

• Any graduate