BI Support & Ticket Resolution Analyst

About the role

As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best.

What you'll do

• Take direction from a BI Lead and deliver assigned work against approved requirements, technical patterns, priorities and acceptance criteria
• Build and enhance assigned Power BI report pages, visuals, filters, drill-through, calculations and reusable report components
• Build assigned Streamlit screens, workflows, validations, interactions and supporting Python logic when included in solution scope
• Configure or support approved integrations with Snowflake, Dataverse, Power Automate, APIs and other governed services
• Create and execute unit, regression and UAT tests, validate results against acceptance criteria and document evidence and required approvals

What you need

• 8–14 yrs of experience
• Power BI
• SQL
• Python
• Snowflake
• DAX
• JIRA
• B.Sc or B.Tech or B.E. or BCA

Good to have

• Tableau
• ServiceNow
• Power Automate
• Git