Flipkart Job Work From Home

About the role

We are looking for enthusiastic and customer-focused individuals to join our Customer Service team as Work From Home Customer Service Representatives. This remote position allows candidates from anywhere in India to contribute to our commitment to delivering exceptional customer experiences. (adsbygoogle = window.adsbygoogle || []).push({});

What you'll do

• Respond to customer inquiries and provide timely, accurate information via email and chat
• Assist customers with order-related concerns, product inquiries, and general support queries
• Troubleshoot and resolve customer issues, ensuring a positive resolution
• Collaborate with internal teams to address escalated concerns and improve overall customer satisfaction
• Maintain a high level of professionalism and empathy in all customer interactions

What you need

• Customer service
• Problem solving
• Any graduate