Fraud Risk Analyst

About the role

The Fraud Risk Analyst is responsible for protecting customers and the bank by identifying, investigating, and resolving suspected fraud activity while minimizing financial losses and customer impact. This role reviews transactions, customer claims, account activity, and supporting documentation to make informed fraud decisions in accordance with established policies and procedures.

What you'll do

• Review and analyze fraud alerts, customer transactions, and account activity to identify potential fraudulent activity
• Investigate suspected fraud cases by gathering, validating, and documenting information from internal systems, customers, and third-party sources
• Make timely decisions to approve, deny, escalate, or resolve fraud cases based on established procedures and risk criteria
• Monitor accounts for suspicious activity and take appropriate action to prevent or minimize customer and bank losses
• Contact customers and business partners as needed to verify transactions, confirm fraud concerns, and provide case updates

What you need

• 4–7 years in finance, audit & banking
• Compliance
• Risk management
• Audit
• Customer service
• Any graduate

Good to have

• AML